Cavalree processes personal data when you visit our website, contact us, or engage our BPO services. This Notice applies when Cavalree acts as a data controller (for example, website use, inquiries, direct communication). When we act as a data processor for our clients—handling operational tasks, customer support, documentation, SOP execution, or outsourced back-office functions—we process data strictly under the client’s instructions.
By using our website or sharing your information, you acknowledge the practices described in this Notice.
1. Personal Data We Collect
Cavalree collects only the data needed to run our operations efficiently and deliver our services. This may include:
Identifiers & Contact Details: name, email, phone number, company name, designation.
Business Information: project details, service requirements, communication logs.
Operational Data: information required for BPO functions such as order processing, customer coordination, documentation handling, or support tasks.
Technical Data: IP address, browser details, device information, website usage patterns, and cookies.
We may share data with:
Internal teams involved in service delivery
Trusted service providers such as hosting, analytics, or security partners
Legal authorities when required
Cavalree never sells or rents personal data.
2. How We Use Personal Data
Your personal data supports Cavalree’s ability to deliver accurate, efficient, and secure outsourcing services. We use it to:
Provide and manage BPO operations across logistics, retail, distribution, healthcare, and other industries
Communicate with clients, partners, and prospects
Improve performance, quality, and security of our website and internal systems
Execute SOP-driven tasks and process-driven workflows
Comply with legal, regulatory, and auditing requirements
Prevent misuse, fraud, or unauthorized access
Share updates or marketing content only if you have opted in
Marketing consent can be withdrawn at any time.
3. Sources of Personal Data
Cavalree receives personal data from:
Direct submissions through emails, forms, calls, or business interactions
Operational exchanges during BPO service delivery
Website analytics and automated tracking tools
Clients who outsource their processes to us
Publicly available directories or approved third-party sources
We collect only what is necessary for operational efficiency and legal compliance.
4. Cookies & Tracking Technologies
Cavalree’s website uses cookies and tracking tools to:
Monitor site performance
Enhance user experience
Identify technical issues
Improve navigation and page functionality
You may manage or disable cookies using your browser settings.
5. Security & Data Retention
Because Cavalree handles sensitive business operations, we apply strict security policies, including:
Access controls and authentication measures
Encrypted data storage where applicable
Restricted internal data access based on role and responsibility
Regular monitoring to prevent unauthorized activity
We retain personal data only as long as necessary to:
Provide contracted services
Comply with legal and financial obligations
Support legitimate business needs
When no longer needed, data is securely deleted, anonymized, or archived according to our retention protocols.
6. Your Rights
Depending on your region’s regulations, you may be entitled to:
Request access to your personal data
Correct or update inaccurate data
Request deletion or restriction of use
Withdraw consent for marketing or optional processing
Request a portable copy of your information
Cavalree handles such requests in accordance with applicable laws.
Contact Information
Cavalree – Privacy / Data Protection Office
Phone:
+91 6238453854
Address:
Mezhukkattil Matrix, 7th floor,
MG Road, Chitoor Road,
Mullassery Canal Junction,
Shenoys, Kochi, Kerala
682011, India
We periodically update this Notice to reflect changes in our operations, legal requirements, or data-handling practices. The revised date will always be shown at the top. Continued use of our website or services confirms acceptance of the latest version.